We at My Empire Casino assign the greatest value on clarity and legal compliance. This document sets out the regulatory basis, player obligations, and affiliate programme rules that govern your use of our platform. By registering an account or continuing to play, you accept your acceptance of these terms. We urge every player in Portugal to review this information thoroughly, as it represents a binding agreement meant to secure your interests and uphold the integrity of our gaming environment.
Conflict Settlement and Contact
We strive to resolve all complaints justly and promptly. If you encounter an issue, you are advised to get in touch with our customer support team, which operates in Portuguese and is qualified to handle legal queries. If the issue persists, you may elevate your complaint to our internal compliance department for a official review. As a ultimate recourse, players in Portugal can direct the dispute to the alternative dispute resolution provider specified by our licensing authority. We view every complaint as an chance to enhance our service and reinforce player confidence.
Compliance with Portuguese and European Law
While our licence is issued abroad, we honor and incorporate applicable Portuguese legislation. This covers consumer protection norms, advertising standards, and actions to prevent underage gambling. We also completely align with broader European Union regulations, notably those concerning data protection and e-commerce. Our legal team tracks developments from the Portuguese Gaming Regulation and Inspection Service, adjusting our terms preemptively. Catering to Portugal means embracing both local legal culture and the standardised digital framework that the EU offers for cross-border services.
Safe Play System
Account Blocking Features
We offer a solid self-exclusion feature that lets you to suspend access to your account for a selected period. Activation can be carried out directly from your account dashboard or by reaching our responsible gaming team. During the exclusion period, we cease all marketing communication and block login attempts. We also provide guidance on third-party blocking software and support organisations in Portugal that specialise on gambling addiction. Self-exclusion is treated with absolute seriousness and cannot be undone before the term expires.
Deposit and Reality Check Controls
To help you oversee spending, our platform offers adjustable daily, weekly, and monthly deposit limits. Decreases take effect immediately, while increases have a cooling-off delay to prevent impulsive decisions. We also give session time reminders that notify you at pre-set intervals. These reality checks encourage periodic reflection on your play. Our team tracks these limits and can proactively engage if we identify potentially harmful patterns. We regard responsible gaming not as a limitation but as an integral part of sustainable entertainment.
Affiliate Scheme Terms
Commission and Payment Structure
Our affiliate programme compensates partners who refer genuine Portuguese players to My Empire Casino. Commission is calculated as a percentage of net gaming revenue produced by referred accounts, and detailed statistics are provided in real time through a dedicated affiliate dashboard. Payments are processed monthly once the commission balance surpasses the minimum threshold. We provide competitive revenue share tiers that grow based on performance, lifetime commission on referred players, and transparent reporting with no hidden fees or deductions.
Prohibited Marketing Practices
Affiliates must uphold the same standards of honesty we expect of ourselves. We strictly ban any form of misleading advertising, including but not limited to portraying gambling as a solution to financial difficulties, aiming at minors, or using spam email campaigns. Affiliates may not leverage our brand name in paid search advertising in a way that competes with our own organic listings, unless specifically agreed. Any partner detected to participate in unethical promotion will immediately surrender commission rights and may face legal action.
- Do not suggest that gambling can replace employment or solve debt problems.
- Never showcase our brand on websites that include violent, hateful, or illegal content.
- Avoid using unsubstantiated claims about guaranteed winnings or risk-free play.
- Honor intellectual property and do not modify our official creatives without approval.
Our Dedication to Legal Transparency
We believe that a clear legal framework builds lasting trust. That is why we make available our licensing details, eligibility rules, and programme conditions openly. Our approach goes beyond mere regulatory minimums. We consistently review our policies to reflect changes in Portuguese and European legislation, ensuring that every clause remains valid, fair, and enforceable. When you choose My Empire Casino, you select a partner that prioritises documented accountability and direct communication in all aspects of the gaming relationship.
Player Qualification and Account Prerequisites
Age & Identity Checks
You have to be at least 18 years old to register, in compliance with Portuguese rules on legal capacity. During sign-up, we collect basic personal details, and before a first withdrawal we request official identification documents. This verification process fights fraud, stops underage access, and satisfies our anti-money laundering duties. We typically complete checks within 24 hours. Any account found to contain false information will be blocked immediately. Safeguarding minors and maintaining a clean player base are non-negotiable priorities for our platform.
Duties for Account Upkeep
Players must ensure their contact data current and safeguard login credentials. You are responsible for all activity under your account. We strongly suggest using a unique password and activating any additional security features we provide. Sharing accounts or allowing third-party access is prohibited. We also mandate that you participate from a jurisdiction where online gaming is lawful, casino my empire programa de parceiros, and you warrant that your use of our services does not violate local laws. Violation of these duties may result in account closure and forfeiting of balances.
- Provide truthful and full registration information.
- Have only one active account per person, household, or IP address.
- Do not employ payment methods that belong to a third party without explicit authorisation.
- Inform us immediately if you believe unauthorized account access.
Bonus and Bonus Terms
All bonuses are bound by specific wagering requirements that must be satisfied before any applicable winnings can be claimed. We display these terms specifically in each offer’s dedicated conditions, including game contributions, maximum bet restrictions during wagering, and expiry periods. Bonuses are designed for genuine recreational activity; we retain the right to deny or rescind offers if we detect abuse, such as coordinated play across connected accounts or minimal-risk wagering patterns. We consistently seek to combine appealing promotions with sustainable reward frameworks.
Privacy and Confidentiality Practices
GDPR Adherence
We manage personal data in strict compliance with the General Data Protection Regulation as implemented and supplemented by Portuguese law. Our Data Protection Officer supervises all processing activities, and we maintain a detailed record of processing operations. You possess rights of access, rectification, erasure, restriction, portability, and objection regarding your personal data. To invoke any of these rights, you can reach us through the dedicated privacy channel listed on our website, and we undertake to responding within the legally mandated timeframe.
Data Processing Purposes
Your information is processed primarily to manage your account, process transactions, and satisfy legal obligations. We also employ data to improve our services and, with your consent, to send promotional materials. We never transfer personal data to third parties. International data transfers are secured by adequacy decisions or standard contractual clauses. Encryption, access controls, and regular security audits shield your information from unauthorised disclosure. Retaining your trust through rigorous data governance continues as a core operational principle for our entire team.
License and Control
License Issuer and Jurisdiction
Our operations are managed under a trusted international gaming license. The authority demands compliance to anti-money laundering procedures, game fairness testing, and player fund isolation. While we support the Portuguese market, our license requires us to fulfill requirements that frequently go beyond domestic norms. This dual-layer of oversight provides independent audits, provable payout percentages, and a secure technical infrastructure that protects your financial dealings and personal information at every step.
Licence ID and Verification
We display our registration code prominently within the platform footer and in the terms section. You can independently verify this credential on the body’s public register. Confirming our position assures you that the casino is supervised by an unbiased body with real enforcement authority. Should any question arise, our support staff can guide you through the verification steps. We regard licence openness a basic right, not an extra extra, and we ask every user to check our qualifications before adding money.